Baby Jogger Warranty
The Baby Jogger Summit X3 comes with a Lifetime Warranty on the Frame and a Two Year Warranty on other components (e.g. brakes wheels, fabrics etc.) excluding inner tubes and tyres. The warranties are for the original owner.
Baby Jogger’s Limited Lifetime Warranty
Baby Jogger warrants that the frame only is free of manufacturer defects for the lifetime of the product. Manufacturer defects include, but are not limited to, the breaking of welds and frame tube damage. Please ensure you keep your proof of purchase should you need to make a warranty claim. Note that although the brakes are attached to the frame they are not considered to be part of the frame.
Baby Jogger’s Two Year Warranty
Textile or soft side materials and all other components (including wheels & brakes) shall be warranted for two year from the date of purchase (except for inner tubes and tyres). Proof of Purchase is required to make a warranty claim and the warranties are only extended to the original purchaser.
Warranty does not cover:
Normal wear and tear. Corrosion or rust. Incorrect assembly or the installation of third party parts or accessories not compatible with the original design. Accidental or intentional damage, abuse or neglect. Damage due to use on escalators or stairs. Commercial use. Improper storage/care of the unit.
How it Works
If you have a problem with your Baby Jogger you can contact them:
Baby Jogger Consumer Services
Telephone 0800 4148502
BUT we are experienced with the Baby Jogger Summit and can sometimes solve problems with advice by telephone or email, if we are unable to resolve an issue then you will need to contact Baby Jogger direct they will no longer accept warranty or service enquiries via retailers.
Telephone 01363 881110
TIP - we know you have busy lives but five minutes reading the User Manual will avoid some basic problems as well as helping it work best for you. Please don't also forget that you are responsible for ongoing maintenance - cleaning and lubrication.
REMEMBER a manufacture's warranty is intended to help you if there is fault with the manufacturing workmanship or materials. The warranty will not cover misuse, abuse, neglect, accident or reasonable wear & tear.